By Kirby Smith
•
January 12, 2026
Step 1: We Call to Gather Details and Confirm Fit After we receive your request, we’ll give you a call to learn more about your project and make sure we’re a good fit for each other. We’ll ask about things like: • Fence type and style • Approximate footage • Gate needs • Timeline and priorities This helps us understand your expectations and ensures we don’t waste your time (or ours) if we’re not aligned on budget, scope, or scheduling. Step 2: Ballpark Pricing & Scheduling an On-Site Visit In many cases, we can provide a ballpark price range over the phone based on your information. Sometimes, however, the project requires an on-site visit to give accurate pricing — especially if there are slopes, obstacles, tight access, or complex layouts. Either way, if everything sounds good, we’ll schedule an on-site visit during that phone call when needed to: • Confirm measurements • Review layout • Discuss final design details Step 3: You Receive a Formal Written Estimate After we have the information we need, we’ll send you a formal written estimate by email. This allows you to: • Review the full scope of work • See exactly what’s included • Ask any final questions • Accept electronically when you’re ready No pressure — we want you to feel confident in your decision. Step 4: Deposit & On-Site Project Verification Once you accept the estimate, we’ll collect the deposit and then conduct a final on-site verification (if not already completed) to lock in: • Fence line placement • Gate locations and swing direction • Any special considerations The deposit secures your place on our production schedule and reserves crew time and materials for your project. Because crews and materials are scheduled in advance, those production days can’t be easily moved on short notice. The deposit helps ensure both sides are committed and allows us to keep projects moving without delays. This step prevents surprises on install day and ensures everyone is on the same page before we build. Step 5: You Receive an Approximate Install Date Next, you’ll be emailed your approximate schedule date. Because we work outdoors and schedules can be affected by: • Weather • Material deliveries • Prior project conditions we schedule in windows rather than hard calendar guarantees — but we communicate clearly if anything changes. Step 6: Installation Day Barring any unexpected delays, our crew will arrive on your scheduled day and complete your installation according to the agreed-upon scope. We take pride in: • Proper post depth • Quality materials • Clean, professional workmanship This isn’t a builder-grade fence — it’s built to last. Step 7: Final Walk-Through & Final Payment Once installation is complete, we’ll do a final walk-through with you to make sure: • Everything looks right • Gates operate properly • Any concerns are addressed After that, we’ll handle final payment and officially wrap up the project. Our Promise We know hiring a contractor can feel stressful. Our process is designed to eliminate confusion, set expectations upfront, and deliver exactly what we promise. If you ever have questions along the way, we’re just a phone call or text away. Thanks for choosing Legacy Fence — we look forward to earning your trust and building a fence you’ll be proud of.